Course Duration
5 Days

CompTIA
Authorized Training

IT

Course cost:
was £3,085
£1,781

IT Certification Overview

This course prepares learners for the CompTIA A+ Core 2 (220-1202) certification, focusing on the essential skills needed to support modern operating systems, secure IT environments, troubleshoot software issues, and manage operational processes. The course provides a balanced mix of theory, demonstrations, and hands-on labs to reinforce concepts and prepare participants for real-world roles in technical support and IT administration.

Key topics include Windows and macOS management, cybersecurity basics, software diagnostics, and professional IT procedures aligned with industry standards.

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Prerequisites

Participants should have:

  • Completed CompTIA A+ Core 1 (220-1201) or possess equivalent hardware/networking experience
  • Familiarity with basic computer usage and terminology
  • Interest in pursuing a role in IT support or systems administration

Target audience

This course is intended for:

  • Aspiring IT support professionals and desktop technicians
  • Technical staff looking to formalise their experience with a recognised certification
  • Career changers entering the IT field with a focus on systems and software support

Learning Objectives

By the end of this course, learners will be able to:

  • Install and configure major operating systems including Windows, macOS, and Linux
  • Use command-line tools to manage files, users, and configurations
  • Apply security best practices to devices and data, including authentication, permissions, and endpoint protection
  • Troubleshoot operating system and application issues using structured methodologies
  • Implement documentation, change management, and professional communication practices
  • Prepare confidently for the CompTIA A+ Core 2 (220-1202) certification exam

CompTIA A+ Core 2 Course Content

Operating systems

  • Installing Windows: clean, upgrade, and imaging
  • Features and tools of Windows OS editions
  • Working with macOS, Linux, and mobile operating systems
  • Virtual machines and remote access
  • Command-line tools: dir, ipconfig, netstat, tasklist

Security

  • Physical and digital security threats
  • Authentication methods: multifactor, smart cards, biometrics
  • Wireless and wired network security protocols
  • Malware removal and prevention techniques
  • Device hardening and data disposal practices
  • Configuring firewalls, antivirus, and endpoint protection

Software troubleshooting

  • Troubleshooting boot errors and startup issues
  • Diagnosing application crashes and system slowdowns
  • Identifying and resolving compatibility issues
  • Common error messages and resolution tools
  • Troubleshooting mobile OS apps and services

Operational procedures

  • Best practices in safety and environmental controls
  • Documentation, inventory, and change management
  • Professional communication and escalation
  • Backup, disaster recovery, and incident response planning
  • Licensing, scripting basics, and remote support tools

Exams and assessments

This course prepares learners for the CompTIA Linux+ (XL0-006) certification exam, taken post course, and included with your course booking.

  • Exam format: Maximum of 90 multiple-choice and performance-based questions
  • Duration: 90 minutes
  • Grading: Pass/fail

Participants will also complete scenario-based labs, knowledge checks, and discussions to reinforce exam readiness. An exam voucher is included.

Hands-on learning

This course includes:

  • Virtual labs to install and configure operating systems
  • Command-line tool exercises in Windows and Linux
  • Security configuration walkthroughs with guided labs
  • Simulated troubleshooting of common user issues
  • Operational tasks such as backups, logging, and documentation

CompTIA A+ Core 2 Dates

Next 5 available training dates for this course

OFFER!

VIRTUAL

QA On-Line Virtual Centre
5 DAYS | ALL DAY
Mon 09 Mar 2026
AVAILABLE
was £3,085
£1,781
BOOK NOW
OFFER!

VIRTUAL

QA On-Line Virtual Centre
5 DAYS | ALL DAY
Mon 20 Apr 2026
AVAILABLE
was £3,085
£1,781
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OFFER!

VIRTUAL

QA On-Line Virtual Centre
5 DAYS | ALL DAY
Mon 15 Jun 2026
AVAILABLE
was £3,085
£1,781
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OFFER!

VIRTUAL

QA On-Line Virtual Centre
5 DAYS | ALL DAY
Mon 10 Aug 2026
AVAILABLE
was £3,085
£1,781
BOOK NOW
OFFER!

VIRTUAL

QA On-Line Virtual Centre
5 DAYS | ALL DAY
Mon 12 Oct 2026
AVAILABLE
was £3,085
£1,781
BOOK NOW

Advance Your Career with CompTIA A+ Core 2

Gain the skills you need to succeed. Enrol in CompTIA A+ Core 2 with Newto Training today.