Course Duration
1 Day
Microsoft
Authorized Training
IT
Course cost:
was £702
£553
IT Certification Overview
This one-day course provides a foundational introduction to Microsoft 365, Microsoft 365 Copilot, and AI-powered agents, with a focus on core services and basic administrative capabilities. Learners explore the essential concepts that underpin Microsoft 365 administration, including service architecture, security foundations, and data protection and governance. Building on this foundation, the course introduces Microsoft 365 Copilot and Copilot agents, explaining how AI can be used to automate tasks, enhance collaboration, and personalise user experiences across the Microsoft 365 suite. The course is structured around two learning paths and is designed to develop understanding without requiring prior hands-on administrative experience.
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From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
Before attending this course, learners should have basic functional experience with Microsoft 365 services and a proficient understanding of general IT practices. No prior experience with Microsoft 365 administration, Copilot, or AI agents is required, as the course is designed for learners at a beginning level.
Target audience
This course is designed for beginning-level technical IT professionals and novice administrators who are seeking a foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. It is suitable for learners who want to understand the essential components, concepts, and capabilities required to utilise and manage Microsoft 365, Copilot, and agents, without the need for prior hands-on administrative experience.
Learning Objectives
By the end of this course, learners will be able to:
- Describe the core services and key components of Microsoft 365.
- Explain fundamental administrative controls used within Microsoft 365 environments.
- Identify security foundations and governance concepts in Microsoft 365.
- Describe how data is protected and governed within Microsoft 365.
- Explain the purpose and capabilities of Microsoft 365 Copilot and Copilot agents.
- Describe basic administrative tasks associated with Microsoft 365 Copilot.
- Describe basic administrative tasks associated with Microsoft 365 Copilot agents.
Introduction to Microsoft 365 and AI Administration (AB-900) Course Content
Introduction to the course
- Overview of the course structure and learning paths.
- Introduction to Microsoft 365, Copilot, and AI-powered agents.
- Understanding the scope and objectives of the course.
Learning Path 1: Explore Microsoft 365 administration
Introduction to Microsoft 365 core services and admin controls
- Overview of Microsoft 365 services and workloads.
- Understanding tenant-level administration and management concepts.
- Introduction to administrative controls used to manage Microsoft 365 environments.
- Instructor-led demonstration reinforcing key administrative concepts.
Explore Microsoft 365 security foundations
- Introduction to security concepts within Microsoft 365.
- Overview of identity, access, and protection principles.
- Understanding foundational security services used in Microsoft 365.
- Instructor-led demonstration highlighting key security topics.
Protect and govern data in Microsoft 365
- Overview of data protection concepts in Microsoft 365.
- Introduction to data governance and compliance principles.
- Understanding how organisations protect and manage information.
- Instructor-led demonstration focusing on data protection and governance scenarios.
Learning Path 2: Explore Microsoft 365 Copilot and agent administration
Explore Microsoft 365 Copilot and agents
- Introduction to Microsoft 365 Copilot and AI-powered agents.
- Understanding how Copilot uses AI to automate tasks and enhance collaboration.
- Overview of scenarios where Copilot and agents are used across Microsoft 365.
- Instructor-led demonstration illustrating Copilot and agent capabilities.
Perform basic administrative tasks for Microsoft 365 Copilot
- Overview of administrative concepts related to Microsoft 365 Copilot.
- Understanding basic configuration and management considerations.
- Reviewing administrative responsibilities associated with Copilot usage.
- Instructor-led demonstration of basic Copilot administration concepts.
Perform basic administrative tasks for Microsoft 365 Copilot agents
- Introduction to administrative tasks related to Copilot agents.
- Understanding how agents are managed within Microsoft 365.
- Reviewing considerations for administering and supporting Copilot agents.
- Instructor-led demonstration focusing on Copilot agent administration.
Exams and assessments
This course helps students to prepare for the related Microsoft certification exam, AB-900: Copilot and Agent Administration Fundamentals. Each module includes assessment questions designed to support preparation for the certification exam. They are intended to help learners reinforce their understanding of key concepts and exam study areas, including Microsoft 365 administration and Microsoft 365 Copilot and agent administration. An exam voucher for the AB-900 exam is available separately. This exam is optional, and is not delivered as part of the course.
Hands-on learning
There are no learner hands-on labs included in this course. Each module concludes with a 15-minute instructor-led demonstration, allowing learners to observe key concepts and administrative tasks in context. These demonstrations are designed to reinforce understanding and provide practical insight without requiring direct interaction with the environment.
Introduction to Microsoft 365 and AI Administration (AB-900) Dates
Next 3 available training dates for this course
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ALL DAY
Tue 21 Apr 2026
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was £702
£553
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QA On-Line Virtual Centre
1 DAYS
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ALL DAY
Fri 26 Jun 2026
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VIRTUAL
QA On-Line Virtual Centre
1 DAYS
|
ALL DAY
Tue 01 Sep 2026
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was £702
£553
Advance Your Career with Introduction to Microsoft 365 and AI Administration (AB-900)
Gain the skills you need to succeed. Enrol in Introduction to Microsoft 365 and AI Administration (AB-900) with Newto Training today.