Course Duration
1 Day
Microsoft
Authorized Training
Business Applications
Course cost:
£615.00
Business Applications Certification Overview
Microsoft Outlook is the most commonly used communication and diary tool in the world. Many people use it without ever being properly trained in its use. Many people are thrown in at the deep end when expected to suddenly use computers for electronic communication, sometimes with little or no expertise to call on.
QA’s own written in-house course is for just these people. For complete novices or seasoned users wishing to learn the ‘bits’ they’ve never had time to find for themselves… this 1-day course is for you.
The list of topics is fully customisable for single customer dedicated events and can therefore be tailored to exact needs.
This course is suitable for users of Microsoft Outlook versions 2010, 2013, 2016 or 2019. If you're attending at a QA location, the course will be delivered on Microsoft Outlook 2016.
Target Audience
Anyone wishing to learn the skills of Microsoft Outlook for use with any version from and including Microsoft Outlook 2010 to the most up-to-date version.
It is suited to anyone from complete novice to self-taught user of many years looking to work smarter with the world’s most popular electronic communication and diary software.
Please note, this course will include topics of a basic nature right up to obscure options and some advanced techniques.
Newto Training Reviews
What Our Happy Alumni Say About Us
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
Before attending this course, delegates should be comfortable with navigating a Windows environment and using a Mouse and Keyboard. They DO NOT necessarily need to have used Microsoft Outlook before, although general knowledge of using an email system and/or electronic communication systems is desirable.
Dual monitor setup is required for when attending this course via the QA Attend from Anywhere delivery method.
Learning Objectives
Attendees will learn how to:
- Create emails and email content to an advanced standard
- Modify various options to improve use of email and Outlook in general
- Store and locate email in smart, efficient ways
- Use the Calendar to manage their own schedules and those of others
- Create and manage meeting invites
- Create, manage and assign Tasks
- Work with Contacts and Notes
Microsoft Outlook for Office Course Content
Module 1 - Introducing Outlook
- Topic A: The Role of Microsoft Outlook
- Topic B: Exploring the Outlook Interface
- Topic C: Using Microsoft Outlook Help
Module 2 - Email Basics
- Topic A: Create and Send an Email
- Topic B: Reading and Responding to Emails
- Topic C: Delete Emails
- Topic D: Print Emails
- Topic E: Using Mail Folders
Module 3 - Additional Email Features
- Topic A: Work with Attachments Received and Ones to Send
- Topic B: Set Up and Work with the Automatic Reply Feature
- Topic C: Create and Modify Signatures
- Topic D: Set Email Options on Outgoing Email
- Topic E: ‘Flag’ Emails for Follow Up
- Topic F: Add Advanced Email Content to Enhance Emails
- Topic G: Use Advanced Formatting on Selected Text and Paragraphs
Module 4 - Calendar and Meetings
- Topic A: Create an Appointment
- Topic B: Create an Event
- Topic C: Create a Meeting
- Topic D: Manage Meeting Responses
- Topic E: Respond to a Meeting Request
- Topic F: Create Recurring Calendar Items
- Topic G: Share your Calendar and View Other Users’ Calendars
- Topic H: Print your Calendar
Module 5 - Tasks
- Topic A: Create a Task
- Topic B: Modify a Task
- Topic C: Assign Tasks to Other Users
- Topic D: Keep Track of Assigned Tasks
- Topic E: Use the To-Do Bar
Module 6 - Contacts
- Topic A: Create a Contact
- Topic B: Modify a Contact
- Topic C: Manage Contacts
- Topic D: Create a Contact Group
- Topic E: Sharing Contact Information
Module 7 - Notes
- Topic A: Create a Note
- Topic B: Modify a Note
Module 8 - Organising Outlook Items
- Topic A: Search for an Outlook Item
- Topic B: Use ‘Search Folders’
- Topic C: Modify the Current View
- Topic D: Create and Modify Quick Steps
- Topic E: Create and Use Folders
- Topic F: Explore, Create and Modify Outlook ‘Rules’
Appendix 1: Email Etiquette
Appendix 2: Outlook Options
- Topic A: Modify General Options
- Topic B: Modify the Email Options
- Topic C: Modify the Calendar Options
Appendix 3: Design Forms
Appendix 4: Keyboard Shortcuts
Please note: QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice t
Upcoming Dates
Dates and locations are available on request. Please contact us for the latest schedule.
Advance Your Career with Microsoft Outlook for Office
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