Course Duration
1 Day

Professional Development
Authorized Training

Professional Development

Course cost:
was £850
£759

Professional Development Certification Overview

Emotional intelligence is the key to success inside and outside the workplace. People with high emotional intelligence are able to navigate the hybrid world of work with greater resilience, building more effective relationships and managing conflict more easily.

The great news is that emotional intelligence is not a fixed trait – it can be developed! More people than ever before are now recognising this and actively seeking to further develop their emotional intelligence.

This thought-provoking and practical workshop will encourage you to assess your own emotional intelligence and give you tools to develop your EQ further.

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Prerequisites

There are no prerequisites for this course.

Learning Objectives

By the end of this course, you will be able to:

  • Explain the meaning of ‘emotional intelligence’
  • Assess your own emotional intelligence
  • Develop greater awareness of your own emotional responses and triggers
  • Identify how to manage your own emotional landscape more effectively
  • Identify how to develop empathy and become a better ‘situational sensor’
  • Identify ways to improve relationships and manage conflict more effectively

Introduction to Emotional Intelligence Course Content

The course will cover:

  • Welcome, introductions and context

  • Topic 1: The what and why of emotional intelligence

  • Topic 2: Understanding your own emotions

  • Topic 3: Managing your emotions

  • Topic 4: Understanding other people’s emotions

  • Topic 5: Creating better relationships

  • Review and personal action planning

Introduction to Emotional Intelligence Dates

Next 1 available training dates for this course

OFFER!

VIRTUAL

QA On-Line Virtual Centre
1 DAYS | ALL DAY
Mon 09 Mar 2026
AVAILABLE
was £850
£759
BOOK NOW

Advance Your Career with Introduction to Emotional Intelligence

Gain the skills you need to succeed. Enrol in Introduction to Emotional Intelligence with Newto Training today.